hospitality · mid-market · Australia
Restaurant group business deploys AI phone reception
The office team lost 23 hours a week to walking the site.
Implementation cost
$17,000
Annual savings
$85,000
ROI
500% first year
Payback
2.4 months
Hours saved / yr
3,035
Timeline
7 months
Success rating
3/5
Forecast accuracy
Not verified
Lessons learned
- • Measure the baseline before you start
- • Budget two weeks of parallel running
Solution deployed
VoxDesk AI Front Desk — Answers calls and messages around the clock, books appointments and escalates anything it should not handle.
Vendor: VoxDesk · 4.7/5 from 182 reviews · Same business day · success rate 91%
Known limitations: Struggles with heavy background noise; Needs a maintained knowledge base
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