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ReplyWise

AI agent for customer email and chat

4.5 · 312 reviewsGlobal
Check the fit with AI

Pricing

Per resolution

Range

Quote based

Difficulty

Easy

Setup time

3-10 days

About

ReplyWise reads your help center, past tickets and policies, then drafts or fully sends replies across email, chat and social. Escalates anything outside policy to a human with full context.

Typical ROI: Resolves 45-70% of tier-1 volume without a human

Case studies

Tier-1 support fully automated

Trailhead Outfitters

ReplyWise handled order status, returns and shipping questions end to end.

63% of tickets auto-resolved

Reviews

"Escalation handoffs are excellent. Tone needed a couple of weeks of tuning."

Joelle B. · Head of CX